Hi Jonnie and thanks for reaching out to us. To be clear, if one of our products (such as this one) says it’s gluten-free, then it’s gluten-free. Our GF products have been certified Gluten-Free by the Gluten-Free Certification Organization (or GFCO, please visit www.gfco.org to view their website) which is a program of the Gluten Intolerance Group (GIG) and is the highest quality certification available today. This GF label assures you that the product contains less than 10-ppm gluten (5-ppm gliadin) and no testing method is available that measures to zero. We don’t have a dedicated GF facility however, we’re completely confident that our GF products are acceptable for those following a GF diet. Our equipment is inspected both internally and by independent, 3rd party labs to maintain our cleaning standards. In addition, all our processing equipment is thoroughly cleaned before a run of our GF cereals. However, you must see this GF certification label in order for it to truly be GF. There are instances (ex- granola) where there aren’t any gluten ingredients listed, however we can’t guarantee it’s gluten-free and therefore there isn’t a GF label. I hope that clarifies everything for you! Take care, Justine, Nature’s Path Team

Hi there and thanks for you suggestion. While our puffed cereals don’t contain wheat per se, there’s a chance of cross contamination in the separate facility where they’re produced. We like to err on the side of caution and tell you this, so those sensitive to gluten aren’t misled. All the best, Justine, Nature’s Path Team

Hi there and thanks for sharing! We’re a proud, family-owned indepdendent British Columbian company (with facilities both in Canada and the United States). That being said, we appreciate the importance you put on your family’s health! I’ll definitely pass your suggestion along to our Brand Manager. All the best, Justine, Nature’s Path Team

Hi Linda and thanks for reaching out to us. Rest assured, we haven’t discontinued Smart Bran. If you’re having trouble finding it, please get a hold of Nicolette, Consumer Services, using our contact form here: http://www.naturespath.com/contact-us, and she’ll be happy to help you find it. Take care, Justine, Nature’s Path Team

Hi Cristen and thanks for asking us your question. Occasionally this product is available at Costco in a 2x 13.2oz box. Please email Nicolette, Consumer Services, using our contact form here: http://www.naturespath.com/contact-us if you need help finding which Costco in your area might carry this. All the best, Justine, Nature’s Path Team

Hi Merideth and thanks for asking us your questions. We don’t have any crispy rice bar recipes as they tend to use marshmallows as you mentioned. The problem is marshmallows contain gelatin which is derived from collagen inside animals’ skin and bones. Being a vegetarian company, we understandably don’t use this. However, I’d love to share with you a vegan crispy rice bar recipe that I found: http://vegweb.com/index.php?topic=6559.0. Or another great one is Alicia Silverstone’s (who LOVES our products) Crispy Brown Rice Squares recipe here: http://www.rachaelraymag.com/Recipes/rachael-ray-magazine-recipe-search/…. You could easily sub-in our Koala Crispy for either these recipes. We also have a recipe section on our website located here: http://www.naturespath.com/recipes. Hope that helps you! All the best, Justine, Nature’s Path Team

Hi Mette and thanks for touching on this super important issue. Organic vs. Natural is an interesting topic. As you may already now know, our products are USDA Certified Organic (and we were the first cereal company to do so!) This certification means our products don’t contain artificial preservatives, additives or genetically mofidied organisms (GMOs) and the ingredients aren’t grown with toxic pesticides, chemical fertilizers or fumigants. We strongly believe that this certification is the best guarantee available that every effort has been made to safeguard food from these threats. Products that are labelled as “natural” can’t make these kinds of guarantees. To read more on our organic perspective, please take a look here: http://www.naturespath.com/eat-well/organics. All the best, Justine, Nature’s Path Team

Hi there and thanks for sharing your comments with us! I’m so glad to hear you love this cereal. I do too! Have you tried our Crunchy Vanilla Sunrise, a sister product to this cereal? You’re sure to love it as well. Happy munching, Justine, Nature’s Path Team.

Hi Richard and thanks for asking us your question. We make Fruit Juice Sweetened Corn Flakes, Honey’d Corn Flakes, and we also do a children’s EnviroKidz Amazon Frosted Flakes. All the best, Justine, Nature’s Path Team.

Hi there and thanks for sharing your comments with us! I too love our EnviroKidz crispy rice bars! I especially love the Lemur Peanut Choco Drizzle Crispy Rice Bars (I keep a stash in my desk and in my car at all times!) Which reminds me… I haven’t had my daily Lemur Bar yet! Happy munching, Justine, Nature’s Path Team

Hi Melanie and thanks for your comments. We love you too! If you like raspberries, you might be intereted in trying our Flax Plus Red Berry Crunch? Let us know if you do! Happy munching, Justine, Nature’s Path Team.

Hi Beverly! Thanks for your question. Yes, many of our cereals are gluten-free including Crunchy Maple Sunrise and my personal favourite, Crunchy Vanilla Sunrise (I always have an open box in my cupboard that I grab handfuls from, several times a day!) To be sure, always check to find the gluten-free label on the box or check out our gluten-free products here: http://www.naturespath.com/eat-well/gluten-free-celiac-diet. All the best, Justine, Nature’s Path Team.

Hi Michael and thanks for taking the time to ask us this question. Unfortunately, we cannot ship our products directly to you. However, let me share with you some options: First of all, if your local store no longer carries Optimum Slim, I would suggest seeing if you can place a special order request with them. As well, in the United States our products can be found at health food stores, grocers, and major retailers (in addition to Trader Joe’s) such as Albertsons and Whole Foods. Additionally I would suggest trying US online stores such as Amazon.com that carry our products including Optimum Slim. Finally, I recommend you get in touch with Nicolette using our ‘Contact Us’ form here: http://www.naturespath.com/contact-us and she’d be happy to help you find where this cereal is closest to you. All the best, Justine, Nature’s Path Team.

Hi there and thanks for taking the time to reach out to us. Yes, we do still make our Whole O’s Cereal. If your local store no longer carries it, you can always place a special order request. In the United States, our products can be found at health food stores, grocers, and major retailers such as Albertsons, Costco, Trader Joe’s, and Whole Foods. As well, US online stores such as Amazon.com carry our products including Whole O’s Cereal. I suggest you also get a hold of Nicolette using our ‘Contact Us’ form here: http://www.naturespath.com/contact-us and she’d be happy to help you find a box nearest to you. All the best, Justine, Nature’s Path Team.

Hi there Teri and thanks for getting in touch. If your local store no longer carries Optimum Slim Cereal, I suggest you place a special order and they may be able to honor your request. If you’re looking in the United States, our products can be found at health food stores, grocers, and major retailers such as Albertsons, Costco, Trader Joe’s, and Whole Foods. As well, US online stores such as Amazon.com carry our products. I would also recommend that you get in touch with Nicolette using our ‘Contact Us’ form here: http://www.naturespath.com/contact-us and she’d be happy to help you find your closest box! All the best, Justine, Nature’s Path Team.

Hi Lionspurr and thanks for getting in touch with us! I will definitely let our brand manager know your request for an Eco-Pac. If you love this cereal I suggest trying our Crunchy Vanilla Sunrise cereal. Same great crunch but with a hint of vanilla. All the best, Justine, Nature’s Path Team

Hi there and thanks so much for getting in touch with us. The nutritional label that we have on our website is from our US packaging and the packaging you have with 20% is from Canada. They are different because the Canadian recommended dialy intake (RDI) for iron is 14 mg and US RDI is 18 mg. Because the RDI is different in each Country, the daily value % is also different. And the source for the high iron levels is due to the delicious organic cocoa! Take care, Jamie, Nature’s Path Team

Thanks so much for getting in touch with us! Your very favorite cereal is now available in a much yummier 32 oz Eco Pac. This pac is perfect for Heritage O lovers such as yourself. You can find this cereal at natural health food stores or club stores such as Wal-Mart, BJ’s and Sam’s Club. Please enjoy! Jamie, Nature’s Path Team

Thanks so much for sharing your comments Donna! We’re so glad to hear that our Optimum cereal is fitting in with your nutritional plan. With a whopping 9 grams of protein this cereal is great for those who are looking for a great breakfast that keeps them going till lunch. I do suggest trying our other Optimum cereals as they too are delicious! My favorite is Optimum Banana Almond. Take care, Jamie, Nature’s Path Team

Hi there Yvette and thanks for reaching out to us. You can find this delicious cereal at any natural health food store or even purchase it online at www.amazon.com or www.worldpantry.com. You can also email cereal@naturespath.com with your address and Nicolette can ask our sales team where the best place is to find it. Take care, Jamie, Nature’s Path Team

Hi Sam and thanks so much for taking the time to bring this to our attention! We have passed this information on to our marketing department who are looking into the values. We’ll also ensure that the packaging will change in the next print run. Take care Sam, Jamie, Nature’s Path Team

Hi Robyn and thanks for getting in touch with us. We’re so very sorry you were disappointed in this product. Please email a clear scan or photograph of the expiry date flap to Nicolette in Consumer Services at consumerservices@naturespath.com and she will be sure to reimburse you for this purchase. Take care, Jamie, Nature’s Path Team

Thanks for getting in touch with us! Email Nicolette at cereal@naturespath.com with your address and Nicolette will be able to tell you what specific store in your area carry this cereal. You can also go to www.worldpantry.com or www.amazon.com to purchase this cereal online. Take care, Jamie, Nature’s Path Team

Thanks so much for sharing your thoughts with us Michelle! I love this cereal so much I even eat it on its own as a snack - so glad you love it too. I will definitely share your request for an Eco-Pac with our brand manager. Happy Maple & Vanilla Crunching, Jamie, Nature’s Path Team